Ordering Policy

Book Boxes will ship 6-8 weeks after the preorder closes unless stated otherwise in the product description. 

 

Only One box per purchase. Multiple boxes in one order will be canceled and refunded. We are not responsible if this causes you to lose a box due to availability. 

 

We do not offer refunds, returns, or exchanges. 

 

For any additional questions please email us at store@thelastchapterbookshop.com

 

Refund policy

No Refunds or Returns. All sales are final.

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and correct it.  If we believe your order to be damaged, you must return the product to us before we will ship replacements. 

We do not cover the shipping cost. 

What qualifies as book damage?

Does qualify as damaged

A tear/rip/cut or visible scratch on the front of the book or spine

Residue or marks on the front or spine that cannot be removed

Large dented or crushed corners

More than one ripped or bent page that affects the text on the pages

Production defects (such as a missing finish)

Off-center digitally printed edges where part of the design is cut off

 

Does not qualify as damaged

Scratches, marks or residue on the back of the book

Page bleeding or unevenly sprayed edges

White spots or scratches on sprayed or issues with the top or bottom edge of the book

Creasing or folding on the top or bottom of the book spine

Wavy pages

Ripped or damaged blank pages

Slightly blurry digitally printed edges

Off-center digitally printed edges where the full design is showing

 

Can I exchange an item for a different size/color?

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at store@thelastchapterbookshop.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!